I presume everything was good in the package. I didn’t end up needing it but my return period is over. No biggie. The product was received exactly when it was supposed to be.I had a ceiling fan box that was to small for modern fans and no atic space to replace it. I bought this along with a ceiling fan cover plate and it was super simple and with the decorative plate it his everything.This was the best option for replacing old sagging electrical boxes in my house that were not rated for fans.Overall, I purchased three of these. The first two installed fine but for the last one I ran into an issue. The small bracket that goes over the cross piece has four holes, with the two outside holes having screws pressed into them to attach to the electrical box. The wires feeding into the box had no slack and had to run into the box’s pop out holes directly under where the screws from the bracket were. I had to remove the screws from the bracket’s outside holes then put them into the narrower set of holes - much easier said than done since the screws have ridges that keep them pressed into place. I was able to hammer the screws out then drilled a hole in a scrap block of wood slightly larger than the screws so I could support the bracket while I hammered the screws back in to the narrower holes.Anyway, it still worked but not without some extra effort. I wish the manufacturer could make it easier to switch the screws between hole sets. I’m still happy though since now my bedroom fans are all solidly supported.This is what you want if you have any difficulties at all installing a normal retrofit ceiling fan brace/box in your ceiling. The brace is made to span a wide variety of distances between joists/rafters, and you can situate the box securely in a variety of positions along the brace. I used this to install a fan in my daughter's new house--in a second floor bedroom with the roof sheating just inches above the ceiling and six-inch rafters. It was a difficult install without this product, eminently easy with it.this is a great little product, wish i had thought of it. what a timesaver. i highly recommend it to anyone: Westinghouse Lighting 0110000 Saf-T-Brace for Ceiling Fans, 3 Teeth, Twist and Lock.http://www.amazon.com/gp/product/B00027EWNW/ref=cm_cr_rev_prod_titleif you do not already have an electric box where you want to install your fan, or if you cannot get up into the attic. this product made it so easy a caveman can do it! hahaha it comes with the bar,screws and the electical box, everything you need except the electrical wire. and if your thinking why spend the extra money when i could just go up there and put a piece of 2x4 in between the joists. well i thought the same thing, and it's not as easy as you may think. it saves you the time and extra work of having to go up and down from the attic,to measure the space between the joists, cut the 2x4 and then going back up to screw in place. not to mention the strength and screws it would require to screw a 2x4 to another 2x4 on both sides level and at the right depth. and if you don't get it right the first time you'll have to go up and reposition etc etc etc. sound worth it to you yet? joists in homes are spaced differenty, some are 12" apart, some 16 and some like mine are 24" apart. this thing extends to whatever size you might need. and the box ends up sitting at exactly the right depth for the fan. perfect! it's sturdy and very easy to install. i did it myself with one hand, and i am a 5'3" woman who never did anything like this before. as they say, it was a piece of cake but only because of this product. best price is right here on Amazon, so don't even bother looking anywhere else. if this sounds like what you might need, go ahead and get one, you can thank me later.Last year I took down a chandelier and replaced it with a ceiling fan. I should have replaced the mounting bracket but it was hard to deal with it through the 4" opening so I just used the existing box. I could never get the fan to mount flush with the ceiling and it always wobbled when on high speed. "There must be some better way to make this work," I thought. Finally I discovered the Saf-T-Brace, ordered it with Amazon Prime, received it a couple of days later and was ready to redo my previous patch job. The hard part was getting the old mounting bracket out of the way. It used thin enough metal that I was able to nibble through it with side cutters and then bend it out of the way, after removing the junction box.. Somewhat difficult working through that little hole, but not terrible.Then came the easy part: I extended the Saf-T-Brace to about 22", stuck it through the hole, positioned it over the opening and twisted the bar to extend it until it was tightly jammed into the ceiling joists. It was really solid! Though I didn't try it, I'm sure I could have done a one handed chin-up from it without a problem, were I strong enough. Next I slipped the holding bracket over the bar then opened one of the cable feed-throughs in the supplied new box, inserted the plastic cable clamp and slipped my wires through. The handy little magnet piece made it easy to get the included box fastened on -- and I was good to go. Back up the ladder to rehang the fan and now it is tight against the ceiling without a trace of movement when running. The Saf-T-Brace is a well made sturdy product, that installed easily, worked as specified and I'm very pleased with it.I was installing a heavy (almost 30 lbs ceiling fan) and needed to retrofit my kitchen fixture to be able to take the weight of the ceiling fan. Product came quickly and easy to use - just follow the instructions or look at their website for youtube videos.I saw something similar to this ceiling brace at Home Depot, but didn't recognize the company name and had no reviews, so I stuck to the Westinghouse brand given the positive reviews.Installing the brace didn't take too long, but I found out that my ceiling distance between the joist was less than the standard 16" and one of the joist (if it is even a joist) was not flush. So it took me about 2 hours to install largely due to my own house design. Quick note - if your joist distance is less than 16" you can cut the tube and rod to fit your needs. Hint - I spent over 1 hr using a metal hacksaw blade to cut through the rod - the rod must have hardened steel! Just get a metal reciprocating saw blade - I cut through that sucker in 30 secs! The tube is alluminum, so a hacksaw will cut through it in 1-2mins. Once I had the tube and rod the right length and I addressed the flush issue - installing it was easy! It was a bit challenging as I twisted the rod, the triangle end turned as well too. Be careful in how you mount it to make sure it is parallel with the ceiling. Of note - do not overturn the tube with the wrench! The instructions says to only use the wrench for a final tightening, but I think I went overboard and used the wrench too much!Once the rod was installed, mounting the elecrical box was easy. I actually lost the magnet that came with it, but I was still able to mount it without the magnet.So far ,the ceiling fan is working, no wobbles so far - so this Westinghouse fan brace seems to be doing the trick! I am quite surprised that a simple brace can hold so much weight!I bought this product to install a ceiling fan in the bedroom. I am not an electrician, nor am I home renovator. I did, however need to cut a new hole for the t-brace as the current junction box was attached to the side of the ceiling joist and this product worked best for me if the access hole was centered between two joists. Make sure the two plastic end pieces or feet are flush with the drywall inside the ceiling before you twist the bar to make the teeth bite the joist as they are the guide for the depth of the junction box. The box was super easy to install with the magnet holding it while you screw it to the bar. I actually spent more time mudding, sanding, priming and painting the old hole than I did installing this t-brace and putting the fan up. There's absolutely no movement in the fan at all when it's running. I bought two of these so I can install another fan in another bedroom.We wanted to install fans in a ground floor room with no ceiling access. We bought 2 x SAF-t-brace and have now installed them and they work great. Now we have fans where everyone said was impossible. It took a lot of tweaking though. The brace says it extends to 600mm but realistically it does not as it bows in the middle if fully extended. In Australia, our beams are approx 600mm apart. We managed to use ‘no more nails’ and stick blocks onto the beams and then the gap was reduced to approx 500mm and the brace works perfectly. So happy with the outcome.I bought 3 of these are installed them myself. If you follow the instructions and watch the quick youtube tutorial, you will see that this product is extremely easy to install.Note that if you extend the bar to maximum limit, it does reduce the weight of the fan you can put on there. Unless you are mounting an industrial fan, this should not apply to you. All 3 of these bars had to mounted at maximum stretch and my fans operate perfectly. No wobble, no noise whatsoever.